Silver – Remote Support Package – 3 Hours

24 / 7 / 365 Monitoring

Instant IT Helpdesk

Desktop Support

IT Security

Asset Monitoring

Software License Monitoring

Cloud Service Management

Peripheral Support

3 Monthly Hours Remote Support (Business Hours)

Silver Remote Support Package – 3 Hours

In today’s dynamic business environment, maintaining continuous operational efficiency is paramount. The Silver Remote Support Package is meticulously designed to cater to businesses seeking dependable IT support without the complexity of extensive service agreements. Offering 3 hours of dedicated remote support each month during business hours, this package ensures your IT infrastructure remains robust and responsive.

Key Features:

• 24/7/365 Monitoring: Enjoy peace of mind with round-the-clock monitoring of your IT systems, ensuring performance and security are always at their peak.
• Instant IT Helpdesk: Gain immediate access to professional support with our instant IT helpdesk, ready to resolve your queries and issues swiftly.
• Desktop Support: Comprehensive desktop support to keep your systems running smoothly, ensuring your team can focus on their tasks without technical interruptions.
• IT Security: Protect your digital assets with advanced IT security measures, safeguarding your business against cyber threats and vulnerabilities.
• Asset Monitoring: Stay informed with continuous monitoring of your IT assets, ensuring optimal performance and preemptive identification of issues.
• Software License Monitoring: Keep your software licenses compliant and up-to-date with our monitoring services, avoiding penalties and ensuring legal use of software.
• Cloud Service Management: Leverage our expertise in cloud services to manage and optimise your cloud infrastructure, enhancing efficiency and scalability.
• Peripheral Support: Ensure all your peripheral devices are seamlessly integrated and functioning with our comprehensive support services.

The Silver Remote Support Package is your gateway to streamlined IT management, offering a perfect balance of essential services and expert support. With a focus on maintaining your IT infrastructure’s health and security, this package is ideal for businesses looking to enhance their operational efficiency with a trusted IT partner by their side.