Yes, in addition to our online store, Geeks On Call IT Support offers technical support services for both private individuals and small businesses. Our experienced technicians can assist with hardware and software issues, troubleshooting, and system optimization.

Absolutely. Geeks On Call provides remote technical support services to address software-related issues. Our skilled technicians can connect to your device remotely to diagnose and resolve problems efficiently.

Yes, Geeks On Call IT Support offers professional website development services for individuals and small businesses. Whether you need a new website, redesign, or maintenance, our expert team can help you establish a strong online presence.

You can contact our support team through the “Contact Us” page on our website. Fill out the form with your details and a brief description of your issue or requirements. Our team will get back to you promptly to assist you further.

For any inquiries, technical support, or other assistance, you can reach our customer service team through the contact form on our website or click here to send us an email. We aim to respond to all inquiries promptly.

Geeks On Call IT Support offers a wide range of hardware and gadgets, including laptops, desktops, networking equipment, peripherals, and various IT accessories. Our inventory is carefully curated to meet the needs of individuals and small businesses.

To place an order, simply browse our online store, select the desired products, and add them to your cart. Proceed to checkout, where you can enter your shipping details and payment information. Once the order is confirmed, you will receive an email confirmation with your order details.

Geeks On Call IT Support accepts a variety of payment methods, including credit/debit cards, PayPal, and other secure payment options. We prioritize the security of your financial information, and all transactions are encrypted for your protection.

Yes, Geeks On Call IT Support has a return policy. Please review our “Returns Policy” page on the website for detailed information on the return process, eligibility, and any associated conditions.

No. We are an online store therefore we do not keep physical stock. All stock gets directly shipped from our suppliers to your door.

Yes, we do offer a collection option for an extra charge depending on item quantity, size and weight.

Your order will only be processed when funds have cleared in our account, this can take up to 24 – 48 hours depending on your bank. Your order will be ready for collection the next day after 13h00 or we will notify you as soon as your item has arrived. Orders cut off time for next day collection is 16h00.

We will check with our suppliers and get back to you or send you a formal quotation with stock availability on the item.

Due to the current volatility of the Rand to Dollar exchange, prices are not fixed and may change at any time.

Please send an mail to sales@geeksoncall.co.za with your invoice number and tracking number and one of our sales reps will revert back to you as soon as possible.

Please notify us with an email to sales@geeksoncall.co.za along with your invoice number and a detailed description of the items’ fault. One of our sales reps will get in contact with you as soon as possible and arrange for collection. The item will be returned to our supplier for testing and thereafter a Geeks On Call IT Support representative will advise if a replacement or refund is possible. This can take up to 7 business days.

When requesting a refund please make sure that the item has not been opened and is fully sealed. An arrangement must be made to get the item back to our supplier and an email sent to sales@geeksoncall.co.za with your banking details and reason for your request. A refund can take up to 7 business days.

Unfortunately the way card networks work is that fees are charged for every successful transaction and not reversed when a transaction is refunded. Therefore, not refunding the original transaction fee has been standard industry practice at payment service providers for the last few years, both locally and internationally. This is because payment service providers cannot absorb the high costs of refunds made by their merchants.

Geeks On Call IT Support is a well-known and trusted information technology company. When visiting the Geeks On Call IT Support website you will have access to information such as Google reviews, location, telephone number, email address and trading hours. When sending an email to global@geeksoncall.co.za rest assured that one of our representatives will get in touch with you.